Launching January 2027. Founding prices fixed for 24 months.

Questions

Straight answers about Maravier. If yours isn’t here, book a 15-minute call or email hello@maravier.com.

All questions

Launch and pre-orders

When does Maravier launch?

January 2027. Founding members are set up first, during January.

What do I pay today?

Your first paid month, or your first year if you choose yearly, + VAT at 20%. It’s refundable any time before launch. Your founding price is then fixed for 24 months from launch.

When do founding prices close?

At the end of Sunday 31 January 2027. That date stays the same even if our launch moves.

What else do founding members get?

A call with our founder in December, before launch, then every 3 months during 2027, about what we’ve built and what’s next. Before each call you vote on what we build next, and on the call we tell you what we decided and why. You also get a first look at each new part of the app before it’s released. The calls are about Maravier: questions about your staff go to your HR expert.

What happens to my money if you don’t launch?

You get all of it back. Your pre-order is refundable any time before launch, and if we haven’t launched by 31 March 2027, we refund everyone automatically.

How do I get a refund before launch?

Email hello@maravier.com and we refund the full amount to the card you paid with.

When will I next be charged?

We save your card through Stripe to start your subscription at launch, and email you before the first charge. You can cancel before then.

What happens between now and launch?

In December we send you a short form about your staff and invite you to the first founding members’ call. In January we set you up. Your updated contracts are ready for you to read and send for e-signature within one working day of finishing your set-up. Your full staff handbook follows in month two, or straight away if you pay yearly.

Prices and paying

How much is it?

£119 a month for up to 5 staff, plus £10 for each extra employee, + VAT at 20% (£142.80 a month, plus £12 for each extra employee, including VAT). Yearly is 10 times the monthly price. See the price for your team

Is VAT added?

Yes. Prices exclude VAT, which is added at 20%. VAT-registered businesses can usually reclaim it.

Can I cancel?

Yes, online, any time. There’s no contract. If you pay yearly, we remind you before it renews. Everything we’ve issued stays yours to download as PDFs, even after you leave.

Can I get my money back after launch?

Yes. Money back until you press send on your staff’s contracts, for up to 30 days from the day your subscription starts. Read every contract in the app first.

What costs extra?

Only these, and only when you ask for them: independent investigations at £995 + VAT at 20% (£1,194 including VAT), independent hearings and appeals at £595 + VAT at 20% (£714 including VAT), settlement agreements at £395 + VAT at 20% (£474 including VAT), and the optional health and safety add-on from summer 2027. The full list

Will my price go up?

Founding members’ prices are fixed for 24 months. After that, rises are never above inflation and always come with 3 months’ notice. How price changes work

Do I need to be a limited company?

No. Sole traders, partnerships and companies are all welcome, as long as you employ staff.

How do I pay, and will I get a VAT invoice?

By card, Apple Pay or Google Pay through Stripe. Maravier Ltd is registering for VAT: until our VAT number arrives, your receipt shows the total you paid, and we email you a VAT invoice once it does.

Your HR expert and Mirith

Will I always deal with the same person?

Yes. You get a named HR expert who gets to know your business: the same person every time, with a named backup when they’re away. We only change your expert if they leave or you ask, and the new one gets a handover and your full history.

How fast will I get answers?

Mirith, our assistant, answers everyday questions in the app at any hour, with the source. Anything serious goes to your HR expert, who replies by 5pm if it reaches them by 3pm on a working day, and otherwise by noon the next working day. Every dismissal is checked by the next working day. Your HR expert works 9 to 5, Monday to Friday, except bank holidays; in the evenings and at weekends, Mirith answers in the app and passes anything serious to them the next working day. You can also message your HR expert in the app.

Who is Mirith?

Mirith is our assistant, not a person. It answers everyday questions only from our approved library of Acas guidance, gov.uk pages and the law, and shows the source with every answer. Anything serious, such as a pregnancy, a grievance or anything that could end in a dismissal, goes to your HR expert. Every reply is labelled Mirith or with your HR expert’s name, so you always know who answered.

Who are your HR experts?

We’re appointing our HR experts now. Every one we take on has at least CIPD Level 5 and 3 or more years handling disciplinaries and tribunal claims for small employers. Our employment solicitor will handle the legal documents.

Is Maravier a law firm?

No. We’re your HR team. Our employment solicitor will draft legal documents such as settlement agreements. As the employer, you make the final call on decisions about your staff, and we do the work around them.

Tribunal defence

What does the tribunal defence cover?

From day one, we defend claims about problems that start after you join, at no extra cost, as long as you ask us before you act and follow our advice. Its final terms are still being signed off by a lawyer. If they change, we’ll email you before you’re charged, and you can have a full refund. How it works

What should I do if Acas calls?

Press “Acas has called” in the app the same day. It goes straight to your HR expert, with the same reply times as anything serious.

Your business

Do you work with my industry?

We handle the HR for offices, shops, salons, clinics, hospitality and trades, including extra rules like tips policies and CSCS cards. Care homes, home care, childcare, security, farming, haulage and financial services have extra rules we’re still building in, so book a call first. For any other business, we check it fits before launch, and your pre-order stays refundable. Who Maravier is for

Do you cover Northern Ireland?

Not yet. Employment law there is different, so Maravier covers England, Scotland and Wales.

What if I have more than 49 staff?

Maravier is built for 1 to 49 staff. Book a call and we’ll tell you whether it fits.

Do you do health and safety?

Yes, as an optional add-on from summer 2027: £25 a month for up to 5 staff, plus £2 for each extra employee, + VAT at 20% (£30 a month, plus £2.40 for each extra employee, including VAT). It starts with offices, shops, salons and clinics; hospitality and trades follow later. You can tick it when you reserve; we won’t charge for it until it’s ready.

Do you run payroll?

No. Each pay period, we send whoever runs your payroll a summary of what’s changed: starters, leavers, pay changes, hours, and statutory sick and family pay due.

Your staff and your data

Who sees my staff’s information?

You, the people you allow, and your Maravier HR team. Our privacy notice explains how we store and protect it.

Where is our data kept?

In the EU. Your data and security explains where, and how it’s protected.

What can my staff do in the app?

Book holiday, report sickness, sign their documents, do their training and raise concerns, anonymously if they need to. The app

Do you advise my staff?

No. We act for you, the employer. Your staff are told so, and pointed to Acas for free, independent advice about their own rights.

Switching

I’m tied into a contract with another provider. Can you help?

Yes. Tell us who you’re with and when you signed, and we’ll email your notice deadline within 2 working days, with a cancellation letter ready to go. It’s free, and you don’t have to switch. Check your notice deadline

Is there an offer for switching?

Pay your first month, then your next 3 months are free. If you pay yearly, the 3 free months are added to your first year.

Your HR team, from January 2027.

Start with the free checklist. Reserve your founding price, and we set you up in January. It’s refundable until launch.

Not ready yet? Get the free 1 January 2027 checklist.

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